Showing posts with label service design. Show all posts
Showing posts with label service design. Show all posts

Monday, April 20, 2015

Strategy through design (What I do)

This is what my work looks like:






It's not particularly fabulous, and the result is actually invisible, intangible, and usually ambitious, and I'm okay with that.

Tuesday, October 28, 2014

What is design strategy?

I was writing a short blurb on why design is critical to the success of a strategy, and thought I would share it with you. I believe that a methodological strategic process is important and needs to involve everyone, and the tools from a design thinking mindset and its methodology can really cater to managing the needs of different stakeholders. So here it is.