This is a fun watch about animal experiments that show their understanding of fairness, empathy, and reciprocity --Changing beliefs that animals once were only capable and motivated by competition.
https://www.npr.org/2014/08/15/338936897/do-animals-have-morals
I've been doing some light research on hospitals from the point of view of service designers, and came across two "tours"! These are interesting because you can see some of the space, logistics, and technology choices they make for patients and staff. There are two, one is a community hospital in the US, and the other is a dutch teaching hospital with an internal innovation center (like Mayo CFI)
Community hospital https://medium.com/hsxd-healthcare-systems-by-design/field-trip-a-us-community-hospital-4834eec8a16f
Dutch hospital: https://medium.com/hsxd-healthcare-systems-by-design/first-impressions-a-dutch-hospital-ab8a70c898e3
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